Privacy Policy

 

Privacy Policy for Susu Limited

Effective Date: 1 January 2026

1. Introduction
Susu is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 2020 (New Zealand).

2. Information We Collect
We may collect personal information from you when you:

  • Purchase our Products
  • Contact us for support
  • Subscribe to our newsletters

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Payment information
  • Any other information you voluntarily provide to us

3. Purpose of Collecting Personal Information
We collect personal information for the following purposes:

  • To provide and manage our services
  • To communicate with you
  • To process and fulfil transactions
  • To enhance our services and improve customer experience
  • To comply with legal obligations

4. Use of Cookies
We utilise cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our site. You can manage your cookie preferences through your browser settings.

5. Disclosure of Personal Information
We may disclose your personal information to:

  • Third-party service providers who help us operate our business
  • Regulatory authorities as required by law
  • Other parties with your consent

We will never sell, rent, or lease your personal information to third parties.

6. Security of Personal Information
We take reasonable steps to secure your personal information from loss, theft, and unauthorised access. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights
Under the Privacy Act 2020, you have the right to:

  • Access your personal information held by us
  • Request correction of your personal information if it is inaccurate or incomplete
  • Lodge a complaint with the Privacy Commissioner if you believe your privacy rights have been breached

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the revised Privacy Policy on our website. Your purchase or use of our services after any modifications signifies your acceptance of the new policy.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Susu
hello@storesusu.com
+64210665253